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Electrical Equipment Replacement and Power Outage - Roberta Cres.

Updated: Oct 26, 2023

From Hydro Ottawa




November 3, 2023

On November 3, 2023, Hydro Ottawa will be upgrading electrical equipment that will impact customers located on Roberta Crescent. These are the same customers who were affected by the October 19, 2023 outage. Additional work is required that could not be completed safely during the previously scheduled power interruption.

We recognize that construction and power outages can be disruptive. Our goal with this work is to maintain the electricity system so we can prevent larger and longer unplanned outages from occurring in the future. Please be assured that scheduling of this power outage has been reviewed and will move forward with our customers’ best interest in mind.

You may notice increased construction presence throughout the day. Traffic control and lane reductions will be implemented to ensure that roads and sidewalks remain safe for residents and staff. Construction activities will take place on an easement - a legal right of access for Hydro Ottawa to a portion of a residential property for the purpose of installing and maintaining its electrical distribution system.

As mentioned above, a planned power outage is required as a result of this work. All affected customers are contacted by phone, text or email - depending on the communication preferences indicated on their account - and informed by a written notice delivered to their door, if applicable. Further, notifications will be provided if the power outage is to extend beyond the original duration time. In the case of circumstances beyond our control, the outage may be rescheduled.

Our qualified staff and contractors will conduct this work safely and efficiently, ensuring that any inconvenience is minimal.

Affected street: Roberta Crescent Project date: November 3, 2023

Time: 8:00 a.m. to 2:00 p.m. Impacted customers: 6

Hydro Ottawa is committed to delivering safe, reliable electricity service and keeping you informed of upgrades and emergency work taking place in your community.

Hydro Ottawa would also like to take this opportunity to thank all residents in advance for their patience and understanding throughout the delivery of this important project. If you have any questions, please do not hesitate to contact Greg Clark, Acting Field Technician at (613) 404-9061 or via email at cr@hydroottawa.com.

October 19, 2023



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