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VUT Declaration Portal is Open

From the City of Ottawa

Staff have been analyzing the VUT data, and have made several enhancements to the online declaration form, such as:

• the elimination of drop down menus

• using more user-friendly questions

• improving My ServiceOttawa integration. More improvements will be introduced in January, including:

• the ability to submit a declaration in-person at a client service center

• an updated guide and fact sheet which will be distributed to residents

• more in-person declaration opportunities

This year the VUT declaration portal will open early for residents who want to declare before the formal declaration period. The portal will open on December 14 with notices being distributed in January, along with a complementary robust communication campaign to formally launch the 3-month declaration period. The deadline to declare is March 21, 2024.


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