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Services
3-1-1 Request
This is how the city deals with non-urgent resident issues such as:
and much more.
Methods of contact
You can make a 3-1-1 service request:
Through the online form system
By email (311@ottawa.ca)
By phone (3-1-1)
Why 3-1-1?
3-1-1's system and database is designed for tracking, recording, and responding to routine issues. Upon submission of an issue, you will receive a service request number so you can track the progress of your service request.